Urgent Requirment in WNS for - Analyst/ Sr Analyst
Job Responsibilities:
- Consistently meet SLA standards for timeliness and accuracy for all client deliverables
- Regular Client interaction and co-ordination with various stakeholders
- Ability to anticipate process changes, client expectations and deliver accordingly
- Understand client brief for various projects on Multi-coalition campaign management & analysis, design analysis methodology, derive insights, deliver output in requested format and provide recommendations
Competency- Skills & Knowledge/ Values and Behaviors:
- B.Tech/B.E/B.stats/MBA . with hands on experience in loyalty marketing and Campaign Management processes
- Hands on analytical tools like SAS and/or SQL. Familiarity with basic statistics would be preferred.
- Experience of working on B2B and B2C customer data is preferred
- Experience of UNICA and BI tools is preferred.
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